Please note that we offer these services via postal services and thus cover all areas nationally.

How to Order a Repair

Share Your Jewelry Details

Begin by sending us an email with clear photos of your jewelry along with relevant details about your repair or restyling needs. Describe your requirements and preferences, so we can understand your vision.

Securely Post Your Piece

Once we've discussed your jewellery needs, safely send your piece to us using a special delivery service. This ensures that your jewellery is tracked and handled with care throughout the process. Remember to include return postage.

Select a Convenient Payment Option

We offer two secure payment methods. You can make payments either through BACS (Banker's Automated Clearing Services) or via credit card using PayPal. Please ensure to include the cost of return postage with your payment.

Expect Timely Return Delivery

Rest assured that your renewed jewellery piece will be promptly worked on and returned to you using special delivery. We'll keep you informed throughout the process, and any additional costs for clasps or findings will be discussed and confirmed with you before any work begins.

For those looking to breathe new life into their jewelry or incorporate specific colors, textures, or beads into existing pieces, our restyling service is available. We're here to help you create something truly unique and reflective of your personal style.

Get In Touch With Us

We're here to listen, assist, and connect. Whether you have questions, feedback, or inquiries about our services, don't hesitate to reach out. Your thoughts are valuable to us, and we look forward to engaging with you. Feel free to contact us through the provided channels, and let's start a conversation today. Your journey with us begins here.